Frequently Asked Questions (FAQ)

How do I become a member of the Wannabees Cycling Club?

See the Membership page and follow the instructions and links. You will be requested to log in to this website using a username and password, or register as a new user if you do not yet have an account.

I have registered online, when can I ride?

You may not join the club rides or ride on the trails without either the current road bike tag attached to the seat post or MTB board clearly visible on the handlebars of the bicycle.

Where will I get my bike tag / MTB board?

You will receive an e-mail notification to collect your membership pack once it is ready for collection.  All the necessarily information will be in that e-mail.

How long will it take to get the bike tag / MTB board / Membership pack?

You have to registered online. We then need to wait for the funds to reflect in our bank account. This could take a few days. Then the order will be processed. Thereafter we assemble the membership pack and deliver it to the collection point prior to sending the collection notification. If all the processes were followed correctly, and the correct order number was used when you made the payment, you should receive your collection notification within 3 to 7 working days.

Can someone else collect my membership pack on my behalf?

You will receive an e-mail with your collection notification. This notification must be produced to the staff in order to collect your membership pack. You may give this letter to someone else to collect on your behalf. They will be required to sign the Membership Registration Book.

How does the registration process work?

You have to register online on our website. Go to the Membership page and follow the links.

For EFT payments we need to wait for the funds to reflect in our bank account. This could take a few days.

We then process the order (you will get an automated e-mail once this has been done). Thereafter we assemble the membership pack and deliver it to the collection point prior to sending the collection notification. If all the processes were followed correctly, and the correct order number was used when you made the payment (EFT payments), you should receive your collection notification within 3 to 7 working days.

How do I pay for my membership?

When you register online, you will be given a payment option.

If you use the Payfast option, the funds will reflect in our account sooner and we can process the order faster.

Should you prefer to make an EFT payment, kindly ensure that you use the correct order number. (Be aware not to use previous year’s reference numbers). Send the proof of payment to secretary.wannabees@gmail.com in order for us to allocate the payment and process the order.

I have paid for my membership without feedback. What do I do after 7 days?

During peak times it might take a day or two longer to process all the orders.  If you are concerned and 7 working days have passed, please send your order number and proof of payment to secretary.wannabees@gmail.com and we will follow up on the delay.

How can I join the WhatsApp groups?

Please send an e-mail with your request to secretary.wannabees@gmail.com and we will process your request.